Cloud Call Center seamlessly integrates your CRM with any call center environment through built in CTI connectors, providing agents with a single window to manage the entire service experience.

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Service Analytics
cloud call center01 Cloud Call Center - Integrate2Cloud
Self Service Portal
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CRM & CTI Connection
cloud call center01 Cloud Call Center - Integrate2Cloud
Omni Channel Engagement

Additional features

Cloud Call Center - Integrate2Cloud
Mobile
Cloud Call Center - Integrate2Cloud
Chat
Cloud Call Center - Integrate2Cloud
Field Services
Cloud Call Center - Integrate2Cloud
SLA Management
Cloud Call Center - Integrate2Cloud
Workflows & Approvals
Cloud Call Center - Integrate2Cloud
Reports & Dashboards
Cloud Call Center

Government solutions

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311 Contact Center

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Grants Management

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Economic Development

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Licensing and Permitting

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Health and Human Services

Cloud Call Center by I2C Apps

Powered by Salesforce, the world’s #1 platform for business applications, Cloud Call Center provides the latest in emerging technology, platform scalability and enhanced data security out of the box.

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