Services

Features

Sales Cloud

I2C can help you drive revenue growth by optimizing processes for new sales hires, lead management, sales forecasting, activity management, territory management, reporting and so much more...

Features

Service Cloud

I2C can help you build customer loyalty by optimizing processes for new case submissions, routing rules, activity management, self-service, milestones and escalation tracking, reporting and so much more...

Features

Marketing Cloud

The Marketing Cloud incorporates integrated solutions for customer journey management, email, mobile, social media, web personalization, advertising, content creation, content management, data analysis and more...

Features

Community Cloud

Allow customers/partners to log cases, enter leads, search knowledge, ideas, view assets, promote peer-to-peer collaboration and much more...

Features

Commerce Cloud

Commerce Cloud is the industry-leading solution for transforming shopping experiences across all digital channels. It provides a rich set of capabilities, including marketing, merchandising, content, promotions and more...

Features

Einstein Analytics

Einstein Analytics, formerly known as Wave, is a cloud-based platform for connecting data from multiple sources, creating interactive views of that data, and sharing those views in apps.

Features

Platform

Get the most out of our platform by making it work the way you want. Tailor our platform with productivity-boosting CRM services. Whether you’re looking for AI, app-building, analytics, or a third-party app, we have you covered.

Implementation

Implement the best practices and execution strategies developed from over 500 implementations by either building custom integrations or by leveraging leading 3rd party app solutions.

3rd Party Integration

Salesforce plays nice with 3rd party systems. Consolidate your data to a single view to uncover hidden opportunities, improve internal efficiencies, and make data driven decisions.

Lightning Transition

Does your Salesforce instance need a tuneup? Transition from Classic to Lightning and take advantage of over 900+ new out of the box features.

App Development

Need an App? Let our team of all star engineers customize Salesforce to work outside of declarative rules, or build custom applications outright.

Start Growing Your Business With I2C

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ERP Solutions

Extending the out of the box functionality of the Salesforce platform

Shorter implementation

Lower cost

Faster results

Cloud Call Center

Cloud Call Center extends the functionality of service cloud to seamlessly integrate into any call center environment. Our pre built connectors integrate your CRM and telephony system, providing agents with a single window to manage the entire customer experience from intake to resolution

Cloud Legal

Turn your management hours into matter hours with a fully integrated, mobile ERP solution. Cloud Legal combines the power the worlds #1 CRM with pre built configuration for legal sector processes.

Cloud Cart

Secured by SSL authentication and PayPal protection, Cloud Cart by I2C Apps provides business with an online payment solution and the flexibility to set up an e-commerce marketplace with seamless integration into their Salesforce CRM.(Ex. A Non profit wants to allows their volunteers to register and pay for service trips, buy swag and make donations from one web portal that’s connected to their CRM)